Privacy Policy

Last updated: June 2025

Legacy Chauffeurs (“we,” “us,” or “our”) operates the website thelegacychauffeurs.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our chauffeur services.

1. Information We Collect

We may collect the following personal information when you use our website or contact us:

  • Full name
  • Email address
  • Phone number
  • Pickup and drop-off locations
  • Travel dates and times
  • Vehicle preferences
  • Payment information (processed securely through third-party providers)
  • Any additional information you provide in your message or booking request

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your chauffeur bookings
  • Communicate with you regarding your reservation
  • Send booking confirmations and service updates via email or SMS
  • Respond to your enquiries and customer service requests
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with trusted third parties only where necessary to deliver our services, including:

  • Payment processors to handle secure transactions
  • Communication platforms to send booking confirmations
  • Technology providers who support the operation of our website

All third-party providers are required to handle your information securely and in accordance with applicable privacy laws.

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

You may choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Booking records are retained for a reasonable period for operational and legal compliance purposes.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Location: Orlando, Florida

Email: bookings@thelegacychauffeurs.com

Phone: +1 (689) 688-2729

Website: thelegacychauffeurs.com